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Carmel-By-The-Sea, California 831-622-7090
Reservations

Frequently Asked Questions

Q
Are masks required when we step out to explore Downtown Carmel?

A People are required to wear masks when they go outside, especially on the beaches and other areas where the distance between all the people may change frequently.

Q
What are the rules for visiting the beach in Carmel?

A You can visit the beach in Carmel but there are a set of rules that need to be followed:
  • Masks and face coverings to be worn at all times
  • No groups of more than 10 people allowed on the beach
  • Use of umbrellas or tents, beach equipment, and BBQs, tables, fireworks, propane, or other fuel tanks not permitted on the beach

Q
Are Downtown Carmel restaurants open?

A Most restaurants in Downtown Carmel are open for outdoor dining and take-away. Indoor dining has been temporarily suspended.

Q
What extra measures are being taken for cleaning the guest rooms?

A We use a hotel disinfectant from Ecolab, a Choice approved vendor. We also use state of the art Electrostatic spraying technology to disinfect guest rooms.

Q
What does the hotel do for housekeeping services?

A As per CDC recommendations, daily Housekeeping service has been suspended for guests staying less than three nights; towels, trash removal, and other items are always available upon request.

Q
How is the stay-over request being conducted?

A You need to place an order with us to process the request for a stay-over.
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